Publicat 22 aprilie 2019 Valabilitate 31 iulie 2019 SIBIU

Support Engineer with German Tehnic / Servicii / IT

Descriere job

We are looking for new colleagues to join our team!

If you are a German language speaker and growth opportunities in IT are what you are looking for, take a look!

 

Imagine a day at Stefanini!

https://www.facebook.com/stefaniniromania/videos/1992069947475505/

 

Key Responsibilities

•      Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;

•      Logging remotely to client’s computer and help them solve software issues;

•      Documenting issues that you deal with on a daily basis into the ticketing system;

•      Troubleshooting hardware, software and network related issues;

•      Escalating problems to the next level of support when necessary;

•      Help the client with all the necessary information.

 

Location: Sibiu

 

Candidate’s Profile:

  • GERMAN– advanced level and ENGLISH knowledge – at least medium level;
  • Motivation for learning new information;
  • Previous successful customer service experience is considered an advantage;
  • Strong written and oral communication skills;
  • Able to communicate problems/issues to customers in a non-technical manner.

 

Ready to take this challenge?

You will be awarded for your success with:

  • Attractive salary package;
  • Contract for unlimited period of time;
  • Up to 27 days Annual Vacation;
  • Bonus for referring new colleagues;
  • Private Medical subscription;
  • Public transportation reimbursement;
  • Meal tickets;
  • IT and Soft skills trainings provided by our specialists;
  • Opportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure or Application Developer Specialists etc.;
  • Friendly, fun and young team.

 

Apply to these openings by sending an email to jobsro@stefanini.com or on the following link: https://bit.ly/2URGUNp

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